There is only one name that comes to mind when discussing the top CRM in the world: Salesforce. You can find a wide range of CRM software in your daily activities that provide fundamental functionalities aimed at the effective management of customer relationships. So, you might be wondering what it is about Salesforce that sets it apart from the competition. Why do you want Best Salesforce Consulting Companies? How will it benefit your company’s improvement? Fear not; we address these and other queries below.
To get things going, let’s define Salesforce. Salesforce is a cloud-based CRM that improves your professional connections and revolutionizes the way your team works. It provides ready-to-use solutions that make it simple for developing businesses to adopt cutting-edge technology and integrate solutions. It offers a wide range of products that can be used to manage client and business relationships thanks to an integrated platform that creates a single, shared vision of each product.
Why do you want Salesforce?
1- Available to you whenever and wherever you need it
The largest business ecosystem in the cloud today is Salesforce. It enables businesses of all sizes and types to communicate with clients from any location. The most recent advancements in mobile technology, sales, services, marketing, and analytics are right at your fingertips, enabling you to accomplish your objectives and suggest more audacious ones.
Sales Cloud, Service Cloud, and Marketing Cloud are some of the Salesforce Commerce Cloud Consultants and products that fall under the Software-as-a-Service (SaaS) category. Additionally, it offers Platform-as-a-Service (PaaS), which includes the development platforms. For instance, Heroku and the Lightning Platform.
2- Protected data
Data security is one of the most crucial elements for businesses using CRM, and Salesforce has always excelled at this. It compiles all customer data into a single database, where it is arranged and made available to all users by their roles and permissions. Additionally, it lists any maintenance procedures that it intends to carry out that might impact how you access the system. Because of this, Salesforce is a very dependable and safe platform.
3. The AppExchange
The AppExchange is yet another cutting-edge concept for which Salesforce has established a standard in the sector globally. You can find everything you need to fix any issues your business may be having right here. Applications tailored to your needs can be made by developers. The AppExchange is where you can find the applications you need for marketing, accounting, sales, and other functions.
4- Business insight
You can design customized reports in Salesforce to view accounts, opportunities, sales flow, activities taken on, product sales, tasks finished, and more. You need a tool that not only allows you to gather and store a lot of data, but also allows you to extract it, analyze it, and then present conclusions that are easy to understand and can use to make decisions. Salesforce will give you access to all of this. Keep in mind that data is only valuable if you can transform it into knowledge-generating information.
High levels of adaptation are present. This indicates that Salesforce can change based on your requirements and preferences and will do so going forward. It is much more flexible than most of the software available on the market today and is not constrained like a straitjacket that can only use for one purpose.
The Salesforce platform’s ease of use and capacity to handle without too many difficulties are two more outstanding benefits. Making the necessary changes to the platform does not require highly developed computer skills when working with Salesforce. Without having to write a single line of code, many Salesforce functions can carry out, saving both time and money. Additionally, Salesforce has Trailhead, a great training tool you can use to design efficient training modules and direct your users toward the proper use of the platform. There, you can get all the training materials you require. You can rely on the Salesforce consulting partners if you require quicker and more specialized training.
7- Trailblazer Community
In addition, Salesforce Commerce Cloud Implementation Partners are well known for the outstanding community it has created around its platform. It enables you to learn, interact with peers, and provide assistance to others. You can have enjoyable discussions with business executives and Salesforce users in community meeting groups. It also contains a variety of materials that can be useful to neighbors. Real step-by-step instructions that cover everything from how to make custom reports to where to enable customer notifications, among other topics, are one example.
It enables integration with third-party applications, enabling simple connection to and access to data from outside sources. You’ll be able to use the applications that were already a part of your business processes as a result. Additionally, you will profit from the platform’s potential and synchronize crucial information for making decisions. A massive advantage for your company is the ability to integrate Salesforce with other programs you use in your regular workday.
In what ways can Salesforce help you grow your company?
Salesforce Implementation Consultants offers a wide range of benefits for the companies that use it. It is demonstrated in the case that there are currently over 150,000 businesses (large, medium, and small) using the platform. Here are some figures showing the beneficial effects Salesforce can have on your company’s performance:
- Salesforce users report a 38% increase in sales productivity and a 40% increase in productivity on mobile devices.
- Salesforce has been shown to increase customer relationships and retention by up to 27%.
- Salesforce users have seen a 38% increase in decision-making speed, a 25% increase in revenue, and a 35% increase in customer satisfaction.
- On the AppExchange, you can access more than 4,000 solutions that can be downloaded and installed to help you sell and market services more effectively.
- Salesforce contributes to an average ROI increase of 50% in little more than a year.
Read more about Technology